Play Your Airport Challenge
in Zagreb 2024



Which items are not permitted to be carried on board?
The law forbids carrying dangerous and prohibited items both in checked-in hold baggage, as well as in hand baggage. These items include: explosives, easily flammable liquids, radioactive materials and poisons, loaded weapons, compressed gas cylinders, anti-corrosion and anti-oxidising matters.

For more information on what is not permitted on board please refer to our web site section Baggage Check-In.
Do you have a baggage storage at the airport?
The airport does not have this service available.
The laws and bylaws of the Republic of Croatia which regulate protection of air traffic, for security reasons do not permit having area for temporary or long-term baggage storage at the airports.
I am wondering is it possible to check- in baggage from the USA to go directly to Split, or do I have to get my baggage to Zagreb and re-check-in for the Croatia Airlines flight?
Although you do travel from the USA, you can check-in baggage from the USA to go directly to Split. It is recommended that you insist on baggage check-in all the way to the final destination.
Bulky items
If you are checking in a bulky items (musical instruments, surfboards, diving equipment, golf clubs, bicycles, etc.), allow an additional time so that the item can be safely and securely handed over to the Baggage staff. All bulky items has to be packed appropriately to avoid damage and meet the size and weight restrictions of the airline. Baggage allowances and policies can vary by airline, so please refer to their websites or contact them directly.
Is there a baggage wrapping service at the airport?
Care4Bag, provider of Baggage Protection Services specializing in check-in luggage security is conveniently located at ZAG Departures, Level 2, Landside and operates in line with scheduled flights timetable. The price is between 10€ and 22€ per baggage, pending baggage size & type:
· Basic Wrapping 10€
· Premium Wrapping 14€
· Special items/oversized baggage basic wrapping 18€
· Special items/oversized baggage premium wrapping 22€
What happens to unattended luggage at the airport?
We are using this opportunity to inform you that any passenger luggage at ZAG Airport must not be left unattended at all times. This includes when dropping it off as well as when picking it up. Hold luggage is the sole responsibility of the passenger until the point such luggage has been processed by the airport check-in employee at the relevant check in counter. Likewise, every passenger is personally responsible for their own personal belongings and the carry-on luggage throughout their airport passenger journey. Leaving passenger luggage or personal belongings unattended at an airport can be viewed as a security threat and it is not safe to do so, and you may face fines, penalties or even criminal charges depending on local laws. It's an announcement you 're likely to hear at any airport: "Baggage and personal items should not be left unattended. Any unattended items found will be removed due to security reasons", the message which is broadcasted frequently at Zagreb Airport as well.
Leaving a bag or suitcase unsupervised-even for a few minutes-triggers a security alert.