Travel Information

Please contact airlines directly, or do consult with different travel agents for fares and flight schedules.

For purchasing tickets for

• Air France
• Air Serbia
• British Airways
• Eurowings
• Ryanair 

On days when mentioned airlines travel to/from Zagreb, you can also contact:
E-mail: zagato@havas.net

 

Please arrive at the airport no later than 90 minutes before your domestic flight is scheduled to depart. This is different from suggestion of 120 minutes before an international flight.

Real-time flight information is available on our web site. You can also find this information by contacting your airline, directly.

View Arrivals   /   View Departures

Minimum connecting time at Franjo Tuđman Airport is 40 minutes. At the beginning of your trip check-in staff can through-check your baggage to the final destination and probably give you a boarding pass for that flight to make your travelling a much simpler experience.

Missing your flight is a major inconvenience. However, it doesn't necessarily mean the end of your trip. In some cases, there might be another flight to your destination that same day. Always contact your airline to find out what your options are.

Airlines

Your questions are related to the airline that you are traveling with, not ZAG airport. All information needs to be checked directly with your airline.
Airlines
 

 

Information you require is subject to rules of the airline you will be travelling with. For details, please do contact the airline directly.

Airline	Check-in desk opening time (before scheduled departure time)	Check-in desk closing time (before scheduled departure time)
Aegean Airlines	2:00 h	0:40 h
Air France	2:00 h	0:40 h
Air Serbia	2:00 h	0:40 h
Air Transat	4:00 h	1:00 h
Austrian Airlines	2:00 h	0:40 h
British Airlines	2:30 h	0:45 h
Croatia Airlines	2:00 h	0:40 h
El Al	3:00 h	1:00 h
Eurowings	2:00 h	0:40 h
Finnair	2:00 h	0:40 h
Flydubai	3:00 h	1:00 h
Iberia	2:30 h	0:40 h
KLM	2:00 h	0:40 h
LOT	2:00 h	0:30 h
Lufthansa	2:00 h	0:40 h
Norwegian Air Shuttle	2:00 h	0:40 h
Qatar Airways	3:00 h	0:45 h
Ryanair	2:00 h	0:40 h
Trade Air	2:00 h	0:30 h
Turkish Airlines	2:30 h	1:00 h
Vueling Airlines	2:00 h	0:40 h

Whether or not you need to book separate seats for young children depends on your airline, so check with them when you buy your tickets. The same applies if you want to take a child seat.

The rules for baby buggies, pushchairs and prams vary from one airline to another. In general, buggies can be taken as far as the boarding gate. Staff then label them and place them in the aircraft’s hold. Prams and non-folding buggies or pushchairs usually have to be checked in as odd size baggage. Still, in case you have checked your babby buggy at the check-in counter, there is number of ZAG babby buggies/strollers you can use while dwelling in the passenger terminal. Please check all details with your Airline


 

If you have a justified complaint regarding your air travel passenger journey and its irregularities, or you are seeking any information or confirmation of delayed/cancelled flight, in such cases, it is necessary to contact your airline.
Moreover, please note, in cases when the passenger is not satisfied with the Airline’s formal answer to the complaint, or if there is no answer from the Airline within 30 days of submitting the complaint to the relevant Airline, the complaint can be submitted to the Croatian Civil Aviation Agency or other Member State’s National Enforcement Body (NEB).

Croatian Civil Aviation Agency - Passenger Rights e-mail contacts

A list of National Enforcement Bodies and further information on EU passenger rights can be found at the link




 

It is possible to stay overnight in the airport. The Airport is open 24/7.